We assign members a dedicated, high-touch nurse and align on the best form of communication using our advanced omni channel chat tool.
We complete a comprehensive assessment with members to understand their specific condition and social determinants of health.
We design a customized plan focused on addressing the member’s condition and establish SMART goals to hold ourselves accountable.
We help members book appointments, understand the proper avenues of care, and navigate their journey with their own interdisciplinary team.
We evaluate and track progress, identifying risks and barriers early to drive forth solutions and achieve our goals.
Learn more about we can do from our VP Clinical Operations