Move Beyond the Standard

Getting from point A to point B is standard. Point C is where the real difference happens.

Differentiators

The Point C Advantage

Driving value and reducing costs for employers while enhancing the member experience

National Independent TPA with Local Market Presence

Flexible administration backed by national scale, independent partnership, and service that understands local employer and broker needs.

High-Touch Customer Service and Support

Responsive, hands-on support for brokers, employers, and members, with real people helping plans run smoothly day to day.

Operational Expertise That Keeps Plans Moving

Claims administration, eligibility, compliance coordination, account management, and plan operations managed with consistency and care.

Data Transparency That Supports Better Decisions

Clear reporting and plan insights that help brokers and employers understand cost drivers, track performance, and act with confidence.

Focused on Value with Low-Cost Solutions

Cost containment, clinical guidance, pharmacy insight, and consumer-directed benefit support aligned to reduce unnecessary spend and strengthen the member experience.

See what a connected plan actually looks like.

100K+

Employee lives covered

650+

Clients

40+

Years in the business

Map of the United States

National Presence

Smiling employer working at a laptop

Most traditional TPAs focus on the core mechanics of plan administration

  • Claims Processing
  • Eligibility and Enrollment
  • Basic Reporting
  • Provider and Member Service

That foundation matters, but for self-funded plans, administration alone does not address the factors that shapes cost, experience, and performance over time.

As plan complexity increases, brokers and employers often need more from a TPA than transaction support. The majority of health plans get members from point A to point B.

Point C is designed to go one step further to make a distinct impact and provide real value while reducing costs.

Built Different, By Design

Point C is an independent TPA with deep local market roots, helping employers across private and public sectors build strategic, self-funded benefit plans that uncover true cost drivers, not just claims data.

Expertise, All in One Place

Point C connects administrative, clinical, and operational expertise into a single model, so every decision is grounded in full context.

  • In-house care management
  • 30 on-staff nurses
  • URAC-accredited for UM and PBM
  • Reporting and analytics
  • Stop loss center of excellence
Point C team member talking with colleagues

Connected at Every Step

By integrating the functions that influence plan performance, Point C creates tighter coordination, earlier intervention, and more informed decisions across:

  • Network and eligibility management
  • End-to-end claims processing
  • Utilization management
  • PBM and clinical oversight
  • Customer support and member experience

Smarter Cost Containment, Real Savings

Point C ‘s in-house clinician team actively manages a full range of cost containment strategies, including:

  • Specialty carveout for high-cost drugs
  • Site of care optimization
  • High-cost claim management
  • Out-of-network negotiation
  • Direct provider contracting
Who We Serve

Better Plan Support Meets Real-World Value

Whether the audience is evaluating, administering, using, or supporting the plan, the benefit of a more connected model shows up in how the experience functions day to day and how the plan performs over time.

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For Brokers
  • Stronger differentiation in finalist conversations
  • Support that goes beyond claims administration
  • Better alignment between reporting and renewal strategy
Smiling employer against a yellow Point C backdrop
For Employers
  • Better visibility into what is driving plan costs
  • A model that connects administration with broader plan oversight
  • Support for decisions that need to hold up over time
Smiling member against a burgundy Point C backdrop
For Members
  • A plan experience that feels less fragmented
  • Support that is easier to access
  • Better alignment between care needs and plan resources
Smiling provider against a teal Point C backdrop
For Providers
  • More responsive communication
  • Fewer unnecessary handoffs
  • Clearer administrative support

Discover the Difference an Integrated Model and Strategic Approach Can Make

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Resources

Take a closer look at how a more connected approach can strengthen plan oversight and improve the member experience. Explore our case studies, insights, and resources to see it in action.

Frequently Asked Questions

What should employers look for in a TPA comparison?

Employers should look at the service model, clinical involvement, reporting, cost containment capabilities, flexibility, and overall fit with the plan's goals.

What should brokers ask during a TPA evaluation?

Brokers should ask how the TPA supports high-cost claims, reporting, pharmacy strategy, care management, implementation, and renewal planning.

What role does transparency play in choosing a TPA?

Transparency is key to understanding plan performance and making informed decisions. Employers and brokers should look for TPAs that provide clear, actionable reporting, visibility into vendor relationships, and insight into how savings strategies are implemented and measured.