Members

Access Your Benefits and Find Support

As your Health Plan Administrator, Point C is here to support you with customer service, claims, appeals, and more.

Member Portals

Member Portal - Health

Employer Portal

Employer Portal - Health

Provider Resources

800-870-1831 provider@casbenefits.com

Customer Service

855-373-8232 customerservice@casbenefits.com

Reminder

Refer to the customer service information located on your ID card for fast and direct support. If you are without an ID card, contact our customer service team and they will connect you with the appropriate team member.

From portal access to health spending account management, view your benefits and make more informed healthcare decisions with these member resources from Point C.

Portal

Member Portal – Health

Access your member portal login to view claims, track plan activity, download ID cards, and review coverage details. This is your primary resource for day-to-day plan information.

Find Providers

Search for doctors, specialists, and facilities that participate in your health plan network. This helps reduce unexpected costs and ensures your care is covered according to your plan benefits.

Connect with a Benefits Expert

Speak with a knowledgeable team member who can explain your benefits, review coverage details, and help you navigate questions related to claims, care, or next steps.

Learn More About Medications

Get answers to questions about your prescriptions, including coverage, alternatives, and cost considerations. Support is available to help you better understand your medication options.

Need help with your plan, benefits, or account access?

Call 855-373-8232 or
send an email to:
customerservice@casbenefits.com.

Frequently Asked Questions

What can I do in the Health member portal?

The Health Portal provides members with convenient access to important plan information, including claims activity, benefit details, and coverage information. Members can use the portal to review their benefits, track plan usage, and access key plan resources in one centralized location.

How do I find a provider in my plan?

Members can use plan resources to search for doctors, specialists, and facilities that participate in their network. Choosing an in-network provider can help members access covered care more easily and avoid unnecessary out-of-pocket costs.

Who should I contact with questions about benefits or claims?

Customer Service is available to assist members with questions about benefits, claims, account access, and available plan resources. Representatives can provide guidance on coverage details, claim status inquiries, and account-related concerns.